YOHANN DIAS ABEYESINGHE – SENIOR CONSULTANT – DIRECTOR CONSULTING 3W CONSULTING
Yohann Dias Abeyesinghe joined the Third Wave after a long and distinguished career of 20 years at Standard Chartered Bank where he served in a number of senior leadership positions in both Sri Lanka and Singapore.
Most recently, he was a Head of Consumer Bank Operations for SC Singapore where he led service delivery teams based in Singapore, Malaysia, and India, and drove key customer service improvement and business process redesign initiatives related to Account Services, Credit Cards, Mortgages and Wealth Management products.
Yohann is a strategic thinker, who possesses a valuable blend of strong analytical and problem-solving skills. He has a solid background in Technology and Operations, particularly in the fields of Technology Solutions, Process Engineering, and Continuous Improvement, Metrics Based Performance Management, Project Management, Outsource Management, Business Continuity Management and Control and Compliance.
Yohann’s International experience includes building, training, and leading teams most recently in Singapore, India, Malaysia and Sri Lanka, as well as teams in Japan, South Korea, Vietnam, Taiwan, The Phillippines and Australia.